Are you seeing the error “not registered on network” on your Samsung Galaxy? This is what it looks like and how you can fix it.
What does “Not Registered on Network” mean?
Your SIM card is not able to connect to your carrier’s network if you see an error message like “not registered on network” on your device. It is likely that you won’t be able to make or receive calls, or send text messages. Android smartphones are susceptible to this error. The steps to fix it are the exact same regardless of which model or manufacturer.
Causes of Network Error Not Registered
Your SIM card could be defective, or your carrier could be responsible. Listed here are a few causes of not being registered on the network:
- The firmware or operating system of your phone is out-of-date.
- The SIM card has been disconnected or damaged.
- In your phone’s settings, you won’t be able to select the carrier that you want.
- Your carrier is experiencing an interruption.
How Do I Register My Samsung Network?
These steps will ensure that your phone works properly.
- Start your Android phone. You can connect to the network by rebooting your phone.
- Turn off Wi-Fi. After allowing Wi-Fi to be disabled on your phone for 30 seconds, turn it on again. This will reset your connection and resolve temporary technical issues.
- Get the latest Android updates. You should ensure that your firmware and operating system are up-to-date in order to get the most recent updates for your Android phone.
- Insert the SIM Card. Make sure your SIM card is not damaged before you put it back. Place the SIM card in the tray and ensure that the metal pins are in the correct position.
- Select your network manually. You must ensure that the correct carrier has been selected in your settings. Navigate to Settings > Connections>> Search Now and choose your carrier’s network.
- Switch to network mode. It’s best to change to 3G or 2G if you are in low reception areas that don’t support 5G and 4G.
- Contact your mobile carrier. Call your mobile carrier to resolve the problem. You can wait for the network to go down. Your carrier will be able to help you replace your SIM card if there is a problem.
- Update APN settings. You may need to change the Access point Name (APN settings) if you have recently switched service providers. This is a complex fix so make sure to write down the default APN settings in order to change them back if necessary.
- Reset your network settings. Reconnecting to your carrier’s network may fix problems that a reboot cannot. Resetting network settings will erase all Wi-Fi passwords and Bluetooth connections. Save this step for the last resort.
- Use a different SIM card. Switch out an activated SIM card and check if the phone can connect to the network. If your phone can connect to the network, it is likely that there is an issue with the SIM. Check Samsung’s support site to find out which SIM cards work with your Samsung Galaxy.
- To T-Mobile, what does “not registered on network” mean?
You might also need to unlock the device with your old carrier if you have recently purchased a new phone or are switching from another network. Locate the IMEI number of your phone from Settings > About Phone (or Settings > General > More on iOS), and contact T-Mobile for assistance.
- Why is my phone not registered with a network while I’m roaming?
You might find that your provider doesn’t have roaming agreements in place with other carriers in the area you are roaming. Before you travel, make sure to double-check your roaming coverage.