The problem with most LG TVs is the sound/sound not working.
This issue has been reported by many LG TV owners. Some owners claim that it has been an ongoing issue for many years.
This simple solution should resolve about 80% of sound issues with LG TVs.
LG Television without Sound – How to Fix
If your LG TV doesn’t make sound, you will need to reset it.
Unplug LG TV wall
You can fix your sound with this easy fix, but it’s the best solution.
It is recommended that you wait at least 60 seconds before re-inserting the plug.
Unplug the LG TV for 30 seconds. Make sure you are holding the power button and not the remote.
This will allow the TV to soft reset and turn off any remaining power.
You will hear the sound once you plug the TV back in.
This should solve about 80% of cases. This should resolve about 80% of the cases.
Software Update for LG TV
Sometimes, software issues can cause your LG TV to not work properly.
Most software updates will be automatically installed as long as you have an internet connection.
Check for automatic updates:
- Use your remote control to press the Start/Home button
- Select Settings
- Select All Settings
- Select General
- Learn more about the TV
- Check for Automatic updates. Search for updates.
Sometimes this automatic process can be interrupted and your TV is stuck with an outdated program.
Manually update the software on your LG TV:
- Find the Product Support Page
- Go to the LG Support Page
- Enter the model number to choose the TV that you like.
- Save the file and then extract it using the right-click.
- Place the file onto the USB
- Create a folder on your root USB drive with the name “LG_DTV”.
- The unzipped file must be placed in this folder.
- Connect USB to your TV’s back
- Please follow the instructions on the screen
Factory reset LG TV
Turn the TV on and click the Gear icon.
Next, go to All Settings >General > Reset Initial Settings. This will display the initial setup screen.
This will reset the settings of your LG TV to the default settings.
LG TV Factory Reset Without Remote
If you don’t have a remote control for any reason, you can factory reset your LG TV.
To turn on your TV, press the power button. Depending on your model, this button might be on the left-hand side or bottom.
Hold down the power button for about 10 seconds while the TV’s on. You can also use the joystick control to navigate to Menu >All Setting >General >Reset to Initial Settings.
If your TV is difficult to find or in a difficult place, there are other options.
Plugin a USB keyboard first to the back of your LG TV.
You can use the keyboard to navigate and reset your TV.
If you have an LG Smart TV, you can also download the LG ThinQ App for your smartphone.
Connect your TV to the App and you can use your phone as a remote controller!
A universal remote can be used to activate it. Simply enter the LG code.
Your sound problems should now be solved. You don’t have to give up.
LG TV Sound Settings
If nothing works, you can change a few settings in your LG TV.
Turn off Smart Sound Mode. This is the first thing you should do.
You can then choose Settings or All Settings. Next, select Sound.
If you see it, turn Smartsound Mode off.
Next, change the Sound Out settings. You must adjust the sound output accordingly.
To find out the setting you prefer, it is best to try each one.
Audio Out is the first. Next, LG Sound Sync, then Internal TV Speaker + stereo Out.
DOLBY sound on your LG TV will require a different approach. You should ensure that Optical >Digital Sound Out has been set to PCM
Removable power cord for LG TV
Your TV’s power cable should be unplugged from the back.
Unplug the device for approximately 60 seconds. Then plug it back in.
When you plug it in, make sure that the connection is secure. Ensure that the power is stable.
Connect the power cord and turn on your TV.
We hope that you can hear your TV come back to life and see the sound.
Contact LG TV Support
Contact the LG TV Support team if your LG TV’s sound doesn’t work after trying the troubleshooting steps.
They can be reached at 1-833-378-90003
- Monday through Sunday, 9:00 AM – 8:00 PM EST
The shortest wait times are Monday to Friday, 1:00 PM to 5:30 PM EST.
You may also use their Live Chat or text message support.
LG TV Warranty
It is always a desperate attempt, but If your LG TV doesn’t sound right, make sure you have an active warranty.
LG will repair your TV or replace it after you describe the problem.
If you have a warranty, they may be able to provide services at your home.
LG TVs are notoriously finicky when it comes to sound quality.
- You must wait for 60 seconds before unplugging the TV from its wall.
- Manually upgrade your TV’s software, to the latest
- Whether you are using a remote or not, reset your TV to factory settings
- Adjust the sound settings of your LG TV
- Your TV’s power cord needs to be replaced
- Contact the LG TV Support Team
If none of these options work, you might try the following solutions. Make sure your warranty is still valid.
Let us know if this helped you fix your LG TV.