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How to Set Up an Online Ordering System for Your Restaurant?

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The demand for online food delivery and ordering is increasing and is not going to slow down any time soon. According to a survey on the expansion of online ordering platforms, 70% of Americans choose to order meals online for delivery, and by 2025, the industry for online food delivery is projected to be worth $200 billion.

Restaurant owners that want a piece of this action must keep up with trends or run the danger of losing business. Establishing an online ordering platform gives your restaurant business an extra revenue stream and an opportunity to compete in an industry that is already competitive.

Here are the three primary setup procedures for an online ordering system for your restaurant.

Top 3 Ways To Take Your Restaurant Business Online

There is a technique to implement online ordering that best fits your business, whether you want simplicity and convenience or to keep as much profit as you can.

#1: Build Your Website Using a Website Builder

Customers may place direct orders with you by using your website to accept online orders, keeping everything completely internal. You have complete control of all the revenues and ongoing access to your clients. On the other hand, you end up doing everything, from processing payments to planning delivery.

An online ordering system is quite simple to add to your website if you’re using a website builder. You don’t need any technical knowledge; all you need is Internet access to get started. The process is quick, simple, and economical. It is perfect for restaurants wishing to grow and take orders without paying commissions or monthly fees.

However, if you choose this option, keep in mind that fast loading speeds can give you a competitive edge over your rivals. People today hate waiting for websites to load, and they are quick to leave if you take longer. Click here to find the fastest WordPress hosting to help you along the way.

#2: Integrate A Third Party Online Ordering App

Thousands of restaurants accept online orders from clients and deliver their meals through third-party applications. An online ordering software from a third party is an excellent option if you don’t feel quite ready to handle orders and delivery all by yourself. Due to the fact that it promotes your business to both new and returning consumers, it is a very popular choice.

Simply select the app you wish to use and visit their website to get started. Then, you’ll need to fill out a registration form with basic information about your restaurant and send it to the app team for assessment and approval.

These systems provide a number of benefits, including an easy, user-friendly interface, a larger client base, and loyalty rewards to assist restaurants in increasing their repeat business. On the other hand, these applications frequently charge a higher monthly or annual subscription than POS software.

#3: Combine An Online Ordering App With A POS System

Combining third-party online ordering applications with POS can provide you with the utmost ease if you want to use several third-party apps or are trying to handle many orders.

In the same manner, the third-party ordering software passes the customer’s order to you when they place it. Instead of going to the appropriate tablet, accepting the order, and then physically entering it into your POS, your staff no longer needs to do that. The order is instead automatically enrolled into your POS thanks to the integration app, which enables the communication between the app and POS.

This is the ideal option for really busy restaurants since it involves less work, is quicker, and leaves a little potential for error. Typically, this extra service won’t cost more per purchase and might be a cost-effective way to start an online ordering platform. Lack of visibility is a drawback of using this strategy without the aid of third-party websites. To place an order online, customers must already be aware of your business and go directly to the website.

How To Prepare Your Staff For Online Orders?

It requires adjustment to implement an online ordering system to support a restaurant’s conventional business model. Businesses should develop well-planned traffic management methods and make sure that all employees are educated to handle the shifts.

The restaurant’s flow will be hampered by increased takeaway traffic. As a result, employing a plan that takes into account how patrons move around the area will guarantee that the front-of-house personnel is prepared to serve both sit-in & take-out clients. Make a special takeaway area where clients or drivers from third-party apps may wait to be picked up. In order to prevent traffic and inconvenience to diners, this location needs to be out of the way. Moreover, create a front-of-house position to handle takeaway orders. Online/take-out orders should be overseen by at least one person per shift.

Increase the efficiency of the kitchen workers by organizing the space best possible, stocking up on takeaway containers, and timing orders. The new online ordering mechanism should be put through a tryout in the first month to iron out any kinks. Additionally, it is a great moment to assess workloads and get input from the workforce. Consider creating an initial expediting job to manage and prioritize online orders if it appears that more workers will need to be employed.

The Bottom Line

The current economic climate is unpredictable for companies of all sizes. It’s possible that restaurants have to close their doors, but if you put up an online ordering system, you can ensure that consumers will open their doors for your delivery.

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