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How to Reset Astro A50 Headset

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While the Astro A50 headset can be a great gaming headset for gamers, it does have its issues.

Sometimes, the Astro A50 stops working without any apparent reason. This is a common problem that you’ll find on Reddit or online forums.

A hard reset is an option.

Resetting your Astro A50 Headphone

Turn on the power switch to your Astro A50 headset. After holding down the Dolby button, the Game/Voice balance buttons simultaneously for 15 seconds, the headset should be re-set.

Many people think their Astro A50s are too damaged or inoperable to fix. Some people buy a new pair after they reset their Astro A50s.

Astro doesn’t do a good job documenting the reset process.

Step-by-step Astro A50 reset process

It’s almost impossible to find steps to reset Astro A50s online. After searching forums and articles on YouTube, I finally found the answer.

Before we begin, A hard reboot like this will wipe any custom presets that you have saved to your headphones.

Although it isn’t ideal, this is something you’re willing to do. I would like to take a screen shot of your presets before proceeding.

Now, place your Astro A50s onto the charging station. Move them around until they charge.

To turn the headphones ON, press the Power button once the dock has charged. Next, remove the headphones from your charging dock.

Next, Locate Dolby On/Source audio button.

Find the Game side of your Game/Voice balance.

Locate the buttons and simultaneously press them for about 15 seconds.

After is expired, place your Astro A50s in the charging dock. Now your headphones should work!

When is your Astro A50 headset reset?

Astro A50s can present many problems over time.

These headphones have a very high quality.

Don’t panic if you have headphones that are having problems.

Problems that the Astro 5050 can’t fix with a hard reset:

  • Your A50 headset won’t turn on
  • The power light on your headset is not available.
  • You can’t hear the sound (sound isn’t working)
  • No microphone working (no one is able to hear what you’re saying).
  • The A50 headset will not pair with or connect to your device.

These are just a few of the issues that Astro A50 headsets can have and a hard reset may often fix them.

I suggest that you try the hard reset if your problem isn’t listed above.

It takes only a few seconds to try it and is much more affordable than buying a new headset.

Astro Customer Support

Contact Astro support.

Astro A50 warranties information. Astro in the USA has a 1-year warranty. This warranty covers any defects in workmanship or parts that were used during manufacturing.

If your headset is returned for warranty evaluation or repair, you will receive a reimbursement for shipping costs.

Buy a pair of Astro A50s

The original Astro A50 was launched in 2012. Your headset may need an upgrade.

If you’ve tried everything and your A50s haven’t worked, you can order a new pair.

Amazon Price Check

Astro A50 Pros

  • Great sound
  • Amazing comfort
  • Battery life extended

Astro A50 Cons

  • Expensive
  • Higher build quality is possible
  • There is a problem with the quality of mics

Astro A50s can be a great choice for gamers who want a headset that works seamlessly with their PC.


The Astro 50 headset is a popular choice among gamers.

Even the most well-designed products can fail.

Most issues with A50s can be resolved by a hard reset.

The Astro A50s can be hard reset

  1. Charge your headset A50 from the dock
  2. Turn your headset on
  3. Remove the A50s from the charging dock
  4. Hold both the Dolby/Game buttons for 15 seconds.
  5. Reattach the A50s to the charging dock

The power light on your Astro A50 headset should be turned on. If your headphones are not working, Astro customer service can help.

Your headset may have reached its end of life.

Did your problem get resolved by hard-resetting the Astro A50 headset?

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