You will receive notifications on your phone whenever someone approaches your house with a Google Nest Hello Video doorbell. You can then talk to and listen to your guests via the two-way audio system. Nest Hello also records continuous videos so that you can see what has happened within the last 30 days. This is unlike other video doorbells. Although you can install your Nest Hello Doorbell yourself, there are multiple steps involved. This is how to properly install your Nest Hello doorbell.
This installation can be difficult. HelloTech technicians can assist you if you have any questions or experience difficulties. Our experts are available to visit you at your home and install your video doorbell.
How to Install Nest Hello doorbell
You will need an existing doorbell with compatible wiring and a transformer that is the correct voltage before you can install your Nest Hello Doorbell. A reliable WiFi connection will be required at the location of installation. You will also need a power drill, as well as a screwdriver.
- A working doorbell: In order to install a Nest Hello video doorbell, you’ll need to replace an existing doorbell. Nest Hello doesn’t work with all doorbells. This includes those that have intercom buttons, front gate controls, or any other advanced controls. You can buy and install an indoor power adapter if you don’t already have a doorbell. This will enable you to plug your doorbell into a home power outlet.
- Compatible with doorbell wiring: Although Nest Hello works with most doorbells it must be powered by wires that deliver 14-30 Volts. A multimeter can be used to check the voltage in your doorbell’s wires.
- Compatible transformer The voltage rating label on your transformer should be visible. You will find doorbell transformers in common locations such as on your electrical panel, or near it. You can also find it in your garage, HVAC, utility room or doorbell chime.
- Doorbell chime You must have a chime that is between 14 and 30 Volts. Nest Hello will work with chimes that have two or more wires. Nest Hello may not work if you have only batteries and no wires.
- You need a reliable WiFi connection Before installing Nest Hello, make sure you have a stable WiFi connection. Google recommends that your upload speed should be at least 2Mbps in the area where you intend to install your video doorbell. Our guide explains how you can test your WiFi speed.
- WiFi password Unless you have Nest products already installed, you will need your WiFi network name, password, and username.
- Tools To install your Nest Hello Video Doorbell you will need a power drill as well as a #2 Phillips head screwdriver.
How to install a Google Nest Hello Video Doorbell
Install the Nest Hello app on your smartphone to install the Nest Hello doorbell. Turn off your existing doorbell’s power and then install the chime connector into your chime box. Attach your wall plate and remove your old doorbell. Connect your wiring. Attach your Nest doorbell.
- Download the Google Nest App and sign in. After you have opened the app, you’ll need to sign in using a Google account or a Nest account. You will need to sign in with either a Google or Nest account.
- Next, tap Add product. Click the plus sign to add your Nest hello device. You can tap the gear icon at the top-right of your screen if you already have a Nest Account. Scroll down to select Add product.
- Next scan the QR code from your Nest doorbell. The QR code can be found at the bottom of the Nest Hello. The QR code can also be scanned from the envelope inside your Nest Hello box. For guidance, position your smartphone’s or tablet camera about a foot from the code. Then move the app’s blue square closer to the code using the blue square. Once it has detected the QR code, the square will turn green.
You can also manually enter the QR code if you have trouble scanning it. To continue, tap Continue. Next, type the six-character key below the QR code.
- Check compatibility on the app. To skip this step, you can tap Next. You will find all compatibility instructions at the top.
- Turn off your existing doorbell’s power supply. Next, turn off your circuit breaker. Next, ring your doorbell to verify that it is turned off.
- Take off the cover of your chime. The location of your doorbell chime should not be too far from the wall. The plastic cover can be removed by snapping it off or you may need to remove it.
Note: Before touching any wiring, it is a good idea take a picture of the chime’s wiring. You will have a reference for rewiring it later.
- Choose the wire configuration for your chime in the app. Check out the wiring layout of your chime. Next, select how many wires are connected to your terminal. Next, tap the appropriate labeling configuration you see on your bell. This will tell you which wire to remove in the next steps. Next, choose whether you want to replace a front or back doorbell.
- Next, disconnect the wire that the app has instructed you to. To loosen the screw on the wire that the app has instructed you to take out, use a screwdriver. Next, gently pull the wire out and bend it.
- Next, straighten the ends of any wires. Stranded wires? Twist them into tight lines. There should be 1/4 inch of exposed wire. You can trim the excess wire.
- Next, take the chime connector out of the box. The chime connector for your Nest Hello will be small and grey. It will include two-wire hooks as well as two small clips that can be attached to the short cables.
- Next, insert the wire into the chime connector’s wire clip. Push the wire that you have removed into the hole in the end by pressing down on the clip of the chime connecter. Push the wire until it stops. Release the tab and give it a gentle tug.
Notice: The wires of the two clips for the chime connector are different colors. The app will tell you which clip to use for each wire of your chime.
- Next, screw the correct wire to your chime connector. To determine which wire to attach to the terminal screw of your chime, check your app. The hook-shaped end is used to wrap the terminal’s screw. Use a screwdriver for security.
- Next, unplug the next wire from your chime. The app will show you which wire to remove.
- Next, insert the wire into the clip of your chime connector.
- Next mount the chime connector inside or on your chime box. You can place the chime connector inside if you have enough space in your chime box. You can place it outside your chime box if you don’t have enough space. To mount the chime to your box, remove the adhesive tape from the back of the connector. The connector, wires, and any other moving parts must not touch the chime. It might not work correctly or sound right.
- Next, cover your chime box with a new cover.
Notification: The Nest chime connector must be installed. You can damage your existing doorbell system if you don’t.
- Next, take out your old doorbell using a Phillips head screwdriver. Next, pull the wires out and bend or tape them to your wall so that they don’t slip back into the hole.
- Next, mark the holes for the wall plates. Connect your doorbell wires to the bottom of the hole in the wall plate. Next, use a pencil or marker to mark the locations of the screws on the wall. The Nest logo should be upright. Your Nest doorbell may not lock if it isn’t upright.
- Next, drill your pilot holes. Use a 3/32nd drill bit to remove the wall plate.
If you’re drilling into stucco or stone, the masonry bit included with your Nest Doorbell is best. Next, use a mallet to insert the wall anchors.
- Next, screw the mounting plate in place. Make sure that the Nest logo is up and the wires are inserted through the hole in the wall plate.
Note: The provided 15-degree wedge can be used to adjust the angle of Nest Hello. This wedge is useful if the doorbell is placed in a corner, or behind a wall that blocks your camera’s view. Flip the wedge to reverse the angle if necessary.
- Next, connect your Nest Hello to your doorbell wires. Then wrap each wire around the screws at the back of your Nest Doorbell. Next, tighten each screw around the wire. It doesn’t matter what wire you attach first or which wire goes where. Make sure the exposed wires don’t touch each other. Point the wires down so that excess wiring can be neatly hidden in the wall.
Notice: Use the Nest wire extenders if the wires are too long.
- As you attach your doorbell to the wall plate, run the wires back into the wall. As you move the doorbell closer to the mount, push any extra wiring into the wall. Next, attach the Nest doorbell’s top to the mounting bracket. The top should lock into place. Press down on the bottom of the doorbell until it clicks. You can remove the doorbell from your wall plate by using the small metal wrench. Next, tuck any wires into the wall.
- Now, switch off the power. Your Nest doorbell will also start to work again. The light ring should glow blue and emit a melodious sound. Check your chime box if it does not light up. If your doorbell’s light is yellow, it means that you are not receiving enough power to stream video. Nest recommends that you call a professional installer in order to reconfigure your doorbell’s voltage.
- Finalize setup using the app. In the app, select where your Nest doorbell was installed. Next, connect Nest Hello to your network. Select your WiFi name and enter your WiFi password. When you reach the screen saying “Added to Nest account”, tap Next. You will now see a live feed from your doorbell camera.
- Test your doorbell. To verify that your doorbell is working properly, ring it. You should receive an alert from the app when someone approaches your door. You can adjust the chime’s duration using the slider in the app. If your mechanical chime has moving parts and the sound is not consistent, remove the cover. Verify that the chime connector does not touch any moving parts. Retest the chime. If the chime doesn’t respond, you can place the chime connector in front of your chime cover.
After you have installed Next Hello, you can sign up for Nest Aware. Nest Aware is Nest’s video storage subscription. You can also set language preferences and activate audio recording.