Swapping SIM cards and receiving an error message on your smartphone? It is simple to fix the “SIM not provisionedMM2” error, but what does this mean?
This article will show you how to fix the SIM card error and prevent it from happening again.
What does “SIM not Provisioned” mean?
Certain information on SIM cards can be used to identify your cell phone account.
The SIM allows the phone to be identified by you on the mobile network ( due to the IMEI number). This allows you to make phone calls and connect to mobile internet.
It is important to understand what “provisioned” is, which can be used to explain why your phone might display a “SIM not provisioned” error message. The act of providing or furnishing something can be described as a provision. Your SIM card is provisioned when it can no longer share information with your provider.
Users who are required to register a new SIM should not be affected by the “SIM Not Provisioned” error. It can also indicate a problem with your SIM card and will need to be replaced.
If you see the error “SIM card is not provisionedMM2”, it can be traced back to one or more of the following:
- You purchased a new phone and a new SIM card.
- You are transferring contacts to a brand new SIM card.
- The server of your mobile network provider is down (if you are using an iPhone, it must also be online).
- The SIM card cannot be placed.
Other SIM error messages may also be displayed depending on your circumstances. If the SIM card has been locked to a specific phone, you might see “SIM invalid” messages when you insert it in a new device. By unlocking the SIM, you can use it in any compatible smartphone.
What is the “SIM not Provisioned For Voice” Error?
“SIM not provisioned to voice” is a growing error. This error is most common on devices connected to Google Fi networks (a combination of mobile and Wi-Fi networks), and Google Pixel devices. There are other cases where the “SIM Not Provisioned For Voice” error appears on smartphones and other carriers.
What does “SIM not provisioned for voice” mean?
Most cases will indicate that your phone cannot receive voice calls if it displays a “SIM Not Provisioned for Voice” error message. This is usually caused by your line being disconnected from your carrier account.
These steps should resolve the problem.
What does “SIM2 Not Provisioned” error mean?
If “SIM not provisioned”, indicates a number, it’s almost certain that you are using a dual SIM phone. You might see the “SIM 1” and “SIM 2” errors in each slot.
This is nothing to be concerned about. This simply means that you will need to repeat the process for each SIM card twice if you follow the steps below.
7 ways to fix “SIM Not Provisioned Errors”
These tricks will enable you to re-enable SIM cards and fix the “SIM Not Provisioned” error on your Android.
1. Update Carrier Services
As with most things on your smartphone, communication between the device’s mobile network and it is controlled by an app.
Carrier Services is an Android app that comes preinstalled and is updated regularly. Carrier Services could be the problem if you’ve received an error message stating that your SIM card was not provisioned MM#2.
This is how to fix it:
- Open Google Play
- To open the menu, tap your avatar
- Tap Manage applications and device
- Under Updates available tap See details
- Carrier Services
- Tap Update
Carrier Services may not be available on this list. This is the reason for the SIM not provisioned error.
2. Modes for Airplane Enable/Disable
The simplest error of all possible “SIM not provisionedMM2” errors is to turn off all connectivity from the phone or tablet.
Airplane Mode makes it easy to switch any mobile device into Airplane Mode. Airplane Mode is used to disable connections to basic cellular networks and mobile internet. After disabling Airplane Mode, the goal is to re-establish a connection to correct the SIM not provisioned error.
To set Android into Airplane Mode
- Two fingers are required to swipe down from the top screen.
- Tap Airplane Mode in the Quick Setting screen
- Wait for the change to take place (just a few seconds).
- Once you are ready to undo the damage, repeat steps 1 through 2.
A new connection to the mobile network should be established at that point. The “SIM not provisionedMM2” error shouldn’t be displayed if the SIM is functioning properly.
3. Restart Your Phone
Although it may seem unlikely, simply turning off your smartphone can resolve the SIM not provisioned problem.
Follow the normal steps to restart your phone. Wait. You’ll notice that the error message is gone and that your SIM card has been activated.
4. Correctly insert the SIM Card
It could be a problem with the SIM card’s activation, or the network. It could be due to issues with the SIM’s shape or the caddy.
Switch off your phone to verify that the SIM card is properly seated.
- You can find the SIM card on an older or less expensive phone by opening its back panel. To access the SIM card slot, you may have to take the battery out.
- The SIM card slot can be found on flagship phones and those with removable batteries. You will need a small SIM ejector tool to remove the SIM card from this caddy. To eject the SIM, look for a small hole on the phone’s side.
Please note: Make sure you remove the SIM card, not the microSD storage.
It can be difficult to remove the SIM card. If there is a removable battery, you may need to remove it with a tweezer or jimmy the SIM card from underneath. After the SIM card is removed, you can give it a good shake and a dry wipe with a clean cloth.
Place the clean SIM card in its original position. You will usually find a sticker or engraving near the SIM card slot that illustrates the correct orientation of the SIM.
Power up your phone again by replacing the SIM card. You should not see the “SIM Not Provisioned” error anymore. Try a different SIM card if it persists.
5. Activate your SIM Card
Most SIM cards will activate automatically within 24 hours after being inserted into a new phone. If activation is not possible, there are three options:
- Automated number:
- Send an SMS
- Log on to the activation page of the carrier’s site
These options are simple and quick, but they depend on whether your carrier supports them. Most cases, the SIM must be activated and the “SIM Not Provisioned” error should be resolved.
6. Get in touch with your Carrier or Network Provider
If your SIM does not activate, you should make a call from another device! Your carrier or network. Then, explain to them what happened and the steps taken.
Your SIM card may not activate due to an issue with the activation servers, as mentioned above. This could cause an error message stating “SIM not provisioned”.
Your carrier will usually keep you connected while they investigate the problem. There may be delays in activating the SIM if there is an issue with the activation server. You will be able to find out the reason and the date that it could be fixed.
7. Get a new SIM card
Are you still having trouble? If your phone doesn’t support it, you should request a new SIM card.
Although you could call your network, it is likely that it will be quicker to go to a local shop. A branch of your network, or a franchise outlet is even better.
They will be able run diagnostics on your SIM card and hopefully resolve the “SIM Not Provisioned MM2” error. They may repeat steps that you have already tried, but this is part the diagnostic process.
This will not be a problem if you have to get a new SIM card. The shop will be able to handle the swap and assimilate the new SIM with your account.
Fixed the “SIM Not Provisioned 2MM 2” Error
This error only applies to mobile devices that have SIM cards. These fixes will work as long as your SIM card is compatible and fits in the slot.
This will help you understand why your phone displays the “SIM Not Provisioned MM2” error message. You have five options for fixing this error.
- Update Carrier Services
- Toggle Airplane Mode
- Restart your phone
- Verify that the SIM is properly seated
- Correctly activate your SIM
- Contact your carrier for help
- Buy a new SIM card
If none of these options work, you will need to contact your network provider or carrier to request a replacement card. After you have everything in order, your SIM card should be able to work normally.
New SIM card errors are constantly appearing, but the internet quickly rallies to offer at-home solutions. It’s worth searching online if you have any SIM problems.