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How to fix a black screen of death error in Windows 10

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The Blue Screen of Death (BSOD) is a Windows error screen that appears when a system problem occurs. The B in isn’t always a symbol for blue.

Black Screen of Death is more difficult to fix because it doesn’t show an error message. It is simply a black screen with a moving mouse pointer.

These are some common causes of the Black Screen of Death and their solutions.

Black screens of death in Windows 10: what causes them?

The Black Screen of Death can be caused by many things. We’ll provide solutions to the most common causes.

  • Incomplete Windows 10 installation
  • Windows Update
  • Software and driver error
  • Display issues
  • Overheating
  • Problems with power supply

Windows computers can become stuck on black screens due to all of the above. This problem can affect any Windows 10 computer, desktop or laptop. A Black Screen of Death can even occur on a Microsoft Surface Pro.

Most Black Screen of Death cases are easily resolved.

Windows 10 Installation and the Black Screen of Death

There are errors that can occur when you install Windows 10, either from a previous version, or on a formatted hard disk.

The Windows 10 Black Screen of Death is one of them. This can happen if:

  • Setup continues: In such cases, make sure the LED on your hard drive is lit up. The computer’s age may be causing slow setup. Windows 10 should be installed in a matter of hours in most cases.
  • Setup has stopped: Hold the power button down for five seconds to turn off the computer. Turn off any non-vital peripherals and then turn it on again. If setup fails to restart, or you are updating Windows from an older version of Windows, use the media creation tool to install.
  • The device driver failed. If this happens, restart the computer to Safe Mode. For more information, see the section below “Repair Black Screen of Death in Safety Mode”.


You might be discouraged from installing Windows 10 if you get a Black Screen of Death. If you have an older computer and this happens, consider downloading a free alternative OS.

A black screen after Windows 10 update

Unfinished Windows Updates can cause a Black Screen of Death on Windows 10 systems.

The system will reboot as part of the update, and you will be presented with a login screen. After you enter your password, however, Windows 10’s login screen turns black.

You might be able to see desktop icons, but there is no taskbar. Windows 10 has a black screen.

This will solve the problem. Simply hold down the power button on your computer or laptop and turn off the computer. The system should boot normally after a cold start. You can check out our tips to restore Windows 10.

Software error causes black screen on your PC

Software glitches can often cause a black screen error. This is most common when a program takes over your entire screen. This is most commonly caused by media players or PC games running in full screen mode.

The computer should then appear to be running normally in these cases. It should be simple to diagnose the problem. You can simply launch the program to play a media player or game, and then view it in full-screen mode.

It can be hard to solve the problem. If the bug is in the software, it may not be possible to fix it. Try running the program with a different resolution to fix it.

You might also try to run the software as an administrator. If that doesn’t work, you might need to update the software. If that is not possible, you might need to revert back to an older Windows version of the app. If you don’t have one, use a different computer or install an older Windows OS on a virtual machine.

A Black Screen of Death is not a display error…or a faulty connection

Another common reason for the Black Screen of Death is video errors. No video output is a black screen regardless of the problem. Windows might even show a Blue Screen of Death, but you wouldn’t know it!

Before you panic, make sure to check your video connection. You should ensure that your DisplayPort, HDMI, or DVI cable is securely seated. Also, make sure the cord is not damaged.

Have you recently upgraded your monitor? Make sure that your connection is capable of handling the new resolution. DVI and HDMI are not able to handle resolutions higher than 1080p.

These simple solutions may not work for you. You might have video adapter problems. If your discrete card has a video output, you can try to remove it and switch to the integrated video on your motherboard.

Does your screen work? If so, the problem is with the video card. If you haven’t updated recently, try updating. You should also check your video card for any obvious defects, such as a damaged cooling fan or charred electronics.

If the monitor does not function when connected to integrated graphic, it could be a problem with your monitor. Connect the monitor to another computer. If your monitor works with another computer but not with yours then there is probably a hardware problem elsewhere that affects the card’s performance.

The motherboard, power supply or hard drive could all be responsible for the Windows black screen error.

Overheating Can Cause Windows Black Screen Errors

All computers generate heat. To keep your computer running, heat must be removed. High temperatures can cause parts to become damaged or locked up. Computers are designed to stop this from happening.

Overheating can cause a black screen with no features. This may be followed by a restart.

Overheating can often be caused by the processor or the video card. If you see a black screen, it is likely that the video card is the cause. ).

The black screen indicates that the processor has been overheated and will prompt a reboot or automatic shut down of the computer.

You can solve overheating problems by opening up your computer and clearing out any clutter. To remove any visible dust, use a vacuum (but avoid the internal cables). You can use compressed air to remove stubborn dirt. Make sure that fans are working properly and replace any that don’t. If the problem persists, it could be due to a defective cooler or a flawed processor.

In Safe Mode, Repair a Black Screen of death

Safe Mode can repair hardware and driver problems that result in a Black Screen of Death.

  1. Restart your computer
  2. To boot into Safe Mode, hold F8 or Shift/F8

Are you unable to access Safe Mode? Turn the computer off and then turn it on again during the Windows splash screen. The system will automatically enter Safe Mode after the third attempt.

Running in the Mode:

  1. Click Advanced Options then Troubleshooting
  2. You can find more information here Advanced options > Startup Settings > Start again
  3. Select option 4, Enable Safe Mode
  4. Wait until Windows Safe Mode is activated before you can start
  5. After you have been booted, click Windows+ X
  6. Expand Display adapters then right-click to select Disable
  7. To recommence Windows 10 installation, restart your computer

If the Windows Update is successful, you can download the latest drivers for your device and fix the Black Screen of Death issue.

Are You Having a Black Screen on Your Computer? The PSU is the problem.

Your computer may hang with a black screen due to a faulty power supply unit (PSU). How can you fix a black screen of death caused by faulty power supply unit (PSU)?

PSU problems can be hard to diagnose. Although you will usually be able to identify the problem by eliminating it, this may take some time. If other hardware has been checked and there is no evidence of overheating, the power supply may be the culprit.

Sometimes, the PSU might not be responsible. The power supply can be affected by power hungry processors or video cards. Your computer isn’t receiving enough power.

Only by replacing the PSU can you be certain. This is not a good option. Instead, explore other options.

These tricks can fix the black screen of death

The Black Screen of Death (or Windows Update) is often caused by software bugs, but it can usually be fixed.

A more serious problem with your hardware is usually responsible for black screens appearing at random. This may require part replacement or repair. There is almost always an answer, no matter what the situation.

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